What is the length of Velotric Packer 1?
Velotric Packer 1 is 2083mm long.
Is Velotric Packer 1 suitable for all road conditions?
The Velotric Packer 1 series models are best used in most urban road conditions i.e. paved roads in cement and tarmac, etc. It can also run in rural dirt roads, gravel roads, short grassy field and even some mountain roads if it isn’t too steep.
How to unlock speed for Velotric Packer 1?
Entering Menu In the power-off state, long press 【Power】and 【+】synchronously for 20 seconds to enter the speed limit adjustment interface. ( Attention: The display screen isn’t lit up before entering the interface.)
Speed Limit Adjustment. After entering the menu, click on【+】/【-】to adjust the speed limit, the adjustable range 32.0 ~ 40.0. Once finished, long press 【Power】to shut.
How to reset to factory default speed for Velotric Packer 1?
Entering Menu In the power-off state, long press 【Power】and 【+】synchronously for 20 seconds to enter the speed limit adjustment interface. ( Attention: The display screen isn’t lit up before entering the interface.)
Speed Limit Adjustment. After entering the menu, click on【+】/【-】to adjust the speed limit to 32.0 . Once finished, long press 【Power】to shut.
How long does the Velotric Packer battery last?
Typically, Velotric e-bikes batteries will last for years. Velotric Packer 1’s batteries is designed to have a battery capacity of over 80% even after 500 charging cycles (where a charging cycle is defined according to a cumulative discharge of 80% of the design capacity).
How to assemble Velotric Packer 1?
Please check our various user guides and assembly video in the Help center .
Will I be charged sales tax?
Sales tax will be collected on all orders and will include state and municipal taxes as applicable.
Can I cancel an order once I've placed it?
If the order has not shipped, reach out to our customer service team and they will help you with order cancellation.
If the order has already shipped , it will be treated as a return. You will need to contact Velotric Customer Service at help@velotricbike.com to start the returns process.
What payment methods do you accept?
Visa, MasterCard, and American Express credit cards.
Do you offer exchanges?
If you find that your new Velotric bike isn't right for you, you can return it (in new, unridden/unused condition) within 14 days for a full refund in accordance with our Online Purchase Return Policy.
If you are uncertain about sizing, specifications, or any concerns about the product before ordering, we recommend visiting your local bike shop to get properly fitted and purchasing your bike through them. It's also the best way to help support a local business and have a place to help you in-person for anything in the future.
