Signing up is easy! Simply create an account here. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account or email subscription with us - you’ve already been enrolled in our rewards program so you can kick back, sign in, and start earning Points!

* The Velotric reward program is not accessible to certain groups, such as wholesalers, participants in the UC-Wide Discount Program, etc.

Create an account and then $1 = 1 point. 1 point is earned for every $1 spent, excluding charges for shipping, taxes, insurance, or the purchase of gift cards. So every time you shop on Velotric online shop or authorized dealer stores you’re earning points. Check out the above to see other ways you can earn points!

You earn 1 point for every $1 spent, excluding shipping, taxes, insurance, or gift card purchases. Shop online at Velotric or authorized dealers to accumulate points. Decimal points are rounded down to the nearest hundredth, and points are rewarded upon order payment.

Yes. You can earn Velotric Rewards Points by purchasing our products at authorized dealer stores. Simply upload your purchase receipt or proof of purchase to the Velotric Rewards Page on www.velotricbike.com. We will then credit your account with the corresponding points within 2-3 business days of receipt verification. Please note that points can only be redeemed on www.velotricbike.com and cannot be used at dealer stores.

Make sure you are logged into your account here. Once you're logged in, at checkout there will be a drop-down option prompting you to redeem points.

1000 points = $20 off discount; 2500 points = $50 off discount; 5000 points = $100 off discount (on orders $200+);

*Due to a coding issue, the dropdown option will not appear if you select express checkout. We advise you to redeem your points before proceeding with express checkout.

*The discount redeemed using points can only be applied once per order.

*You can redeem your points until your balance over 1000 points.

Please log in to your account to view your point balance.

Every purchase made on www.velotricbike.com or authorized dealer stores is eligible for earning points.

Tiers are determined based on your historical spending on www.velotribike.com. If your historical spending on www.velotribike.com meets the criteria for a higher tier, your new tier status will be activated immediately once you attain the required historical spending for that tier.

* Spending at dealer stores will not be counted towards tier entrance.

You can check your tier status and tier perks in your account when you log in.

If you return your entire order for a refund, your Velotric rewards points will be refunded back to you. However, if you return only part of the order for a refund you will not receive partial points back.

It's an exciting surprise! Ensure you subscribe to our newsletter to stay in the loop.

It's a thrilling surprise! Make sure you're subscribed to our newsletter to stay informed. We'll periodically send you emails offering exclusive discounts.

Velotric Rewards are associated with a specific email address. To guarantee that your earned rewards, status updates, and exclusive perks are consolidated in one location, we suggest using the same email for all your purchases.

Absolutely not! Sign-up is 100% free, and it will never cost you anything to earn points. Make sure to visit the rewards page to get started.

Not at this time, you will not be able to apply rewards points toward purchases in-store. We are working to link our dealer stores with our online site in the future.

No, points cannot be transferred. Velotric Rewards are tied to a specific email address.

No, you cannot. Each order can only use one discount code, and discount codes cannot be stacked. However, gift cards can be stacked.

Terms and Conditions of Participation

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