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FAQ

What are qualified for your program?

Anyone who are interested in our program are welcomed to join our referral program. However, acts such as issuing a chargeback, being disrespectful, or any other behavior that would go against our Terms of Purchase will disqualify you.

Is self referral order allowed?

Currently, if an affiliate buys through their referral link/coupon, they will not be given commission for that sale.
If an affiliate buys through referral link/coupon of other affiliates, they will not be given commission for that sale.

How soon can I get my commission?

Commissions are held for 90 days after you've earned them in case of refunds or disputes.

Do you have minimum payout limit?

Our minimum payout is $100, affiliates must earn $100 before payouts will be made

Referral Program Terms

Advocate: someone who shares a referral link encouraging people to purchase a Velotric bike.

Friend: an individual who receives a referral link from an Advocate.

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All referrals must be given at time of purchase. Referrals cannot be applied retroactively.

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Advocate

For an Advocate to qualify, they must:

  • Create an account
  • Be in good standing with Velotric. This means that acts such as issuing a chargeback, being disrespectful, or any other behavior that would go against our Terms of Purchase will disqualify you.

Referral commissions are emailed to qualified Advocates shortly after the Friend's order has been fulfilled and the referral is verified as legitimate.

Advocates will receive one referral reward per qualifying order. Referral rewards are not awarded based on the total number of electric bikes in a single order. (Ex. if a Friend places one order containing two electric bikes, the Advocate will receive one referral reward).

Friend

For a Friend to qualify for a referral discount on their order, they must:

  • Be a new customer, existing customers do not qualify.
  • Purchase an electric bike should be online at www.velotricbike.com using the Advocate's referral link.
  • Preferably not use any other active promotion, coupon code, or discount. Orders with combined discount applied may be rejected to referral commission.

Velotric encourages all of our ebike owners to share their experience with their friends, but in order to promote a healthy and positive community experience for all of our customers, we reserve the right to revoke the ability to participate in our Referral Program at any time. Abuse, misuse, or any other negative behavior we see will result in disqualification.